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With or Without Ivanka Trump, Nordstrom Still Consumers’ Favorite

Ivanka Trump ruckus or not, Nordstrom is still U.S. consumers’ favorite retailer.

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Personalization Could Add 30 Percent to Profits by 2018

In one year, retailers that are all in with personalization will outsell companies that aren’t by more than 30 percent.

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UK Mall Owner Brings VR “Shoppertainment” to More Shopping Centers

Mall owner intu is banking on virtual reality to attract footfall at centers across the UK as the focus on "shoppertainment" heats up.

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Why 5 Carlos Place is Central to Matches Fashion’s Content and Commerce Strategy

With 5 Carlos Place, Matches Fashion is branching out into experiential retail and betting on IRL content as the “next frontier.”

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These 5 Trends Will Affect How, Why & Where Consumers Shop

An annual review of retail stores cites five key trends driving the facilities management sector that affect how and why consumers visit.

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Will H&M Attract New Customers With ‘Try Before Buying’ Payment Option?

Investing in the payments tech innovator, H&M partnered with Klarna to transform omnichannel shopping and facilitate e-returns.

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Don’t Scare Shoppers Away: Store Safety Comes First, but Tone is Everything

In a panel at PSFK’s Future of Retail event, experts discussed how retailers can evoke trust and confidence, and not fear, as stores reopen.

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Here’s Why Consumers Don’t Want to Shop in Store in the Next Three Months

Seventy-one percent of U.S. consumers voiced concerns about shopping in a store over the next three months, a new survey says.

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Bed Bath & Beyond Courts Consumers With Celebrity Experts

Home retailers are looking to enhance the in-store experience with designer and celebrity partnerships, as well as branded shop-in-shops.

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J.Jill CEO on Getting With the Times: We Hadn’t ‘Done Our Customer Justice’

J.Jill is the latest apparel retailer striving for a more size-inclusive shopping experience.

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